Términos y Condiciones

Welcome to Bizmerk (the “Website”). By accessing and using the Website, you (“User” or “you”) agree to be bound by these Terms and Conditions (the “Terms”). Please read these Terms carefully before using the Website.

Collection of Personal Data

We respect your privacy and are committed to protecting your Personal Data in accordance with Law 1581 of 2012 and Decree 1377 of 2013 (and any other regulations that modify or supplement them). We collect Personal Data from you when you:

Fill out a contact form or survey on the Website;
Provide your contact information, such as email address, phone number, or WhatsApp number, to receive communications from us;
Interact with our Website, such as by browsing, searching, or clicking on links.
The Personal Data we collect may include, but is not limited to:

First and last name
Email address
Phone number
WhatsApp number
Browser type and version
Operating system
Device type
Location

Purposes of Processing

We use your Personal Data for the following purposes, in accordance with Colombian law:

To provide services and products: We use your Personal Data to manage our relationship with you, respond to your inquiries, and fulfill your requests.
To contact you: We use your contact information to communicate with you, including to respond to your inquiries, provide you with information about our products and services, and send you marketing materials (provided we have obtained your prior express consent for these purposes).
To improve our Website: We use your Personal Data to analyze how you interact with our Website, identify trends, and improve the overall user experience.
To comply with legal obligations: We may use your Personal Data to comply with applicable laws, regulations, and industry standards in Colombia.

Rights of the Data Subject (User)

As the Data Subject (User) of the Website, you have the following rights, in accordance with Law 1581 of 2012:

Right to know, update, and rectify your Personal Data: You have the right to access, know, update, and rectify your Personal Data contained in our databases.
Right to request proof of authorization granted: You have the right to request proof of the authorization you have granted us for the processing of your Personal Data (except when the processing does not require authorization under the law).
Right to be informed about the use of your Personal Data: You have the right to be informed, upon request, about the use we have given to your Personal Data.
Right to file complaints with the Superintendency of Industry and Commerce (SIC): You have the right to file complaints with the SIC for violations of the regulations on the protection of Personal Data.
Right to revoke authorization and/or request deletion of data: You have the right to revoke the authorization you have granted us and/or request the deletion of your Personal Data from our databases, provided there is no legal or contractual obligation that prevents us from deleting it.
Right to free access to your Personal Data: You have the right to free access to your Personal Data that has been processed.

Security Measures

We implement reasonable technical, administrative, and physical measures to protect your Personal Data against unauthorized access, use, or disclosure, in accordance with appropriate security standards and in compliance with Colombian law. These measures include:

Encryption: We use encryption to protect sensitive Personal Data.
Access Controls: We limit access to your Personal Data to authorized personnel only.
Regular Security Audits: We conduct regular security audits to identify and address potential security vulnerabilities.